Scam of the day – January 11, 2014 – AOL password reset scam

Although, America Online (AOL) has decreased in popularity somewhat in recent years, about 2.5 million people still use it and with numbers that high, AOL users are a large target for scammers and identity thieves.  A recent scam that has surfaced is an email that purports to be from AOL informing the receiver of the email that a request had been made to reset the password and the person receiving the email is provided two links upon which to click to either agree that the password change was legitimate or to cancel the requests because it was a scam.  The problem is that the email does not come from AOL, it comes from a scammer, and not a very good one.  If you click on either link, you will either be prompted to provide personal information that can make you a victim of identity theft or merely by clicking on either link you will download a keystroke logging malware program on to your computer, laptop, tablet or smartphone that will steal all of the personal information from your device lead to your becoming a victim of identity theft.  This particular scam was not a very convincing one because the address from which it comes is not an official AOL address, nor does it contain AOL logos.  Here is a copy of the email presently being circulated.  DO NOT CLICK ON EITHER LINK.

 

“Dear AOL Customer,

 

The AOL Team

We received a request on 1/10/14 to reset the password for your AOL Online Account. Please confirm this request to complete the password reset:

Yes, I would like to reset my password

I did not make this request, cancel the password reset
To make additional edits to your account, sign in to aol.com
Thankyou,                                                                                                                                                                                                             The AOL team”

TIPS

Never click on links or download attachments unless you are absolutely sure that they are legitimate.  If you have any concerns that the email might be legitimate, contact the company, in this case AOL, at a telephone number or online through a phone number or an address that you know is correct to inquire about the email.  Also, make sure that all of your electronic devices are protected by security software against viruses and malware and keep your security software updated with the latest patches.