Scam of the Day

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Scam of the day – August 12, 2021 – Another Chase Phishing Scam

Phishing emails, by which scammers and identity thieves attempt to lure you into either clicking on links contained within the email which download malware or providing personal information that will be used to make you a victim of identity theft, are nothing new.   They are a staple of identity thieves and scammers and with good reason because they work. Reproduced below is a copy of a new phishing email presently circulating that appears to come from Chase Bank.

Chase is a popular target for this type of phishing email because it is one of the largest banks in the United States.  Like so many phishing emails, this one attempts to lure you into responding by making you think there is an emergency to which you must respond. As phishing emails go, this one is not terribly convincing.  It was sent from an email address that had absolutely no connection to Chase and most likely was from an email account that was hacked and made a part of a botnet used to send out this type of scam.  It does contain a Chase logo, however, the logo is easy to counterfeit.  I have disabled the link which was found where the email indicates “Sign on here,” but if you hovered your mouse over the link before it was disabled, you would have seen that the address to which it would have sent you has no relation to Chase.   As so often is the case with these type of phishing emails, it does not contain your account number in the email nor is it personally addressed to the receiver of the email, but merely uses your email address.

Here is a copy of the Chase phishing email presently being circulated

Dear Customer,                                                                                                                                                                                                                                                                                                  Recently, we notice your online  details have been compromised, for your protection your account has been restricted pending the time of this verification.                                                                      Failure to do this might lead to suspension of your account.                                                                                                                                                                                                                            To verify your account Sign on here.

Sincerely,                                                                                                                                                                                                                                                                                                  Online Security Team

© 2020/2021 Chase Bank

TIPS

There are a number of indications that this is not a legitimate email from Chase, but instead is a phishing email. Most notably, the email address from which this phishing email was sent has no relation to Chase.  Most likely it is part of a botnet of infected zombie computers used by scammers to send out such phishing emails.

As with all phishing emails, two things can happen if you click on the links provided.  Either you will be sent to a legitimate looking, but phony website where you will be prompted to input personal information that will be used to make you a victim of identity theft or, even worse, merely by clicking on the link, you may download keystroke logging malware that will steal all of your personal information from your computer or smartphone and use it to make you a victim of identity theft.

If you receive an email like this and think it may possibly be legitimate, merely call the customer service number where you can confirm that it is a scam, but make sure that you dial the telephone number correctly because scammers have been known to buy phone numbers that are just a digit off of the legitimate numbers for financial companies, such as Chase to trap you if you make a mistake in dialing the real number.  Alternatively you can go to http://www.chase.com to check on your account.

For those of you receiving the Scam of the day through an email, I just want to remind you that if you want to see the ever increasing list of Coronavirus scams go to the first page of the http://www.scamicide.com website and click on the tab at the top of the page that indicates “Coronavirus Scams.”  Scamicide has been cited by the New York Times as one of three top sources for information about Coronavirus related scams.

If you are not a subscriber to Scamicide.com and would like to receive daily emails with the Scam of the day, all you need to do is sign up for free using this link. https://scamicide.com/scam-of-the-day/

Scam of the day – August 11, 2021 – Why You Should Keep Your Cell Phone Number Private

Working in the world of scams, identity theft and cybersecurity, I have become a bit paranoid, but we all should remember that even paranoids have enemies.  As cellphones have become pretty much universal, they have moved into the realm of being used as an identifier of us which is asked for by numerous entities with which you may do business and while this may seem innocuous, it most certainly is not.

There are numerous legal public records directories, such as White Pages Premium that assemble records about you from a wide variety of online sources and provide this information to anyone who uses their services.  Merely having your cellphone number can allow someone to use these services to obtain your name, birth date, address, past addresses, names of your family members, past phone numbers and much more.  This information can be leveraged by an identity thief or scammer to answer security questions at your online accounts and change your passwords or even to answer questions from your mobile service provider to allow the identity thief to perform a SIM swap, take over your phone and allow the identity thief to thwart dual factor authentication.  For more information about SIM swapping check out this Scam of the day from February 10, 2021 https://scamicide.com/2021/02/09/scam-of-the-day-february-10-2021-16-year-old-charged-wtih-sim-swapping/

TIPS

So what can you do to protect yourself?

Limit the places that you provide your cellphone number to as much as possible.  Also, to avoid becoming a victim of SIM card swapping and strengthen your dual factor authentication, you should establish a PIN to use with your mobile service provider.  For more details as to how to do this with your specific provider, check out the Scam of the day from February 10, 2021 https://scamicide.com/2021/02/09/scam-of-the-day-february-10-2021-16-year-old-charged-wtih-sim-swapping/

Another easy solution is to get a second phone number that will serve to hide your primary number and its connections to you.  Some apps to help you with this include Google Voice https://voice.google.com/about and Burner https://www.burnerapp.com/

For those of you receiving the Scam of the day through an email, I just want to remind you that if you want to see the ever increasing list of Coronavirus scams go to the first page of the http://www.scamicide.com website and click on the tab at the top of the page that indicates “Coronavirus Scams.”  Scamicide was recently cited by the New York Times as one of three top sources for information about Coronavirus related scams.

If you are not a subscriber to Scamicide.com and would like to receive daily emails with the Scam of the day, all you need to do is to go to the bottom of the initial page of http://www.scamicide.com and type in your email address where it states “Sign up for this blog.”

Scam of the day – August 10, 2021 – Louisiana Attorney General Issues Warning About Online Quizzes

Quizzes on Facebook and other social media are very popular, but they can be exploited by identity thieves. A good example of this was the “10 Concerts, but there is one act that I haven’t seen live.  Which is it?” Facebook quiz.  While this may appear harmless, the information you provide may tell more about you than is safe to make public.  It may provide information about your approximate age and preferences in music which can then be used by a scammer to send you a  spear phishing email tailored to appeal to your particular interests that you may trust and click on a link contained in the email that contains either keystroke logging malware that can be used to steal your identity or ransomware.

Quizzes that ask about your favorite place to live or favorite movie characters may seem like simple fun, but may have been posted by an identity thief seeking to gather information the identity thief can use to make you a victim of identity theft.  In addition, providing this type of personal information can help an identity thief determine your passwords or the answers to security questions that would enable the identity thief to change your passwords.  Particularly problematic is when a pop up appears when you start the quiz requiring you to agree to allow a third-party application access to your Facebook profile.  If you agree to this, you are permitting the quiz poster to gain access to your Facebook profile information, your location and much more.  Don’t do it.

Recently Louisiana Attorney General Jeff Landry issued a warning about social media quizzes and surveys.  According to Landry, “Online surveys and quizzes may seem harmless enough, but the truth is they can expose you to hackers and scammers.  It is difficult to tell which are innocent fun and which are coves for bad actors trying to steal your identity or worse.”

TIPS

We all tend to put too much personal information on social media that can be exploited by scammers and identity thieves to our detriment. My advice is to avoid the problem entirely and not play these online games. However, if you, as many people do, find these quizzes and games to be fun to play, you may want to just adjust your privacy setting to “friends only” so that you limit who gets to see your answers.  You also may want to check out your Facebook profile and remove personal information such as your phone number or home address.

Be particularly aware not to provide information that can answer common security questions, such as your mother’s maiden name, the name of your first pet, your childhood stret address, your favorite food or the name of the elementary school you attended.

For those of you receiving the Scam of the day through an email, I just want to remind you that if you want to see the ever increasing list of Coronavirus scams go to the first page of the http://www.scamicide.com website and click on the tab at the top of the page that indicates “Coronavirus Scams.”  Scamicide has been cited by the New York Times as one of three top sources for information about Coronavirus related scams.

If you are not a subscriber to Scamicide.com and would like to receive daily emails with the Scam of the day, all you need to do is sign up for free using this link. https://scamicide.com/scam-of-the-day/

Scam of the day – August 9, 2021 – Police Arrest Indian Robocallers

Last December I told you about police in New Delhi, India arresting more than fifty people operating a criminal call center from which they would make calls around the world scamming people into paying money under various pretenses.  According to the New Delhi police more than 4,500 Americans were victimized by these scams losing more than 14 million dollars during the two years the criminal call ring was in operation.  The criminal callers would phone people in the United States and tell them that their bank account information had been found by American law enforcement officials investigating illegal drug cartels in Mexico and Columbia and that, as result, their assets and bank accounts were being seized by the U.S. government.  However, the criminal callers, posing as American law enforcement officials would then give their targeted victims a chance to avoid arrest and choose what they referred to as an alternative dispute resolution option by which they could avoid charges and get their bank accounts and other assets returned if they paid a fine through Bitcoins or Google gift cards.  Obviously this is a scam.  The callers are impostors and no such bank account information was found by law enforcement investigators.  Unfortunately, the callers are convincing and thousands of people have fallen for this scam. It is not a surprise that this scam originated in India because India has long been a world center for both legal customer support and call centers as well as illegal call centers perpetrating scams such as this.

Now, police in India arrested sixty-five people operating call centers in India that called Americans posing as government officials with various government agencies such as the FBI and the Drug Enforcement Agency (DEA).  The calls started with a pre-recorded robocall in which the targeted victims were told their Social Security numbers would be suspended for various fictional violations unless they paid a fine through gift cards.

TIPS

As I have often reminded you, even if your Caller ID indicates that a call you are receiving is from a legitimate source such as the FBI or IRS, your Caller ID can be manipulated through a technique called “spoofing” to appear to read whatever name or telephone number the scammer wishes to use.  Therefore you cannot trust your Caller ID to let you know who really is calling you.    The new Shaken/Stir protocol mandated for phone service providers that will identify spoofed calls only works against domestic calls and even then it is not 100% effective and it doesn’t work against calls made from India or some other foreign country.

No government agency is going to call you and threaten you with arrest unless you pay a fine over the phone and no government agency or law enforcement agency demands or accepts payment in Bitcoins and gift cards.  Anytime you are asked to make a payment for something by way of a gift card, you can be sure that it is a scam because gift card payments are a favorite of scammers due to gift cards being easy to convert into cash and avoid detection.

For those of you receiving the Scam of the day through an email, I just want to remind you that if you want to see the ever increasing list of Coronavirus scams go to the first page of the http://www.scamicide.com website and click on the tab at the top of the page that indicates “Coronavirus Scams.”  Scamicide has been cited by the New York Times as one of three top sources for information about Coronavirus related scams.

If you are not a subscriber to Scamicide.com and would like to receive daily emails with the Scam of the day, all you need to do is sign up for free using this link. https://scamicide.com/scam-of-the-day/

Scam of the day – August 8, 2021 – How to Protect Your Phone From Being Hacked

Most people and certainly the large majority of younger people use their phones for everything including banking, online purchases and entertainment.  As a result of all of the personal information found on your phone, cellphones are a major target of hackers seeking to steal text messages, emails, contacts, photos, passwords and a wide variety of other information that the scammers can use to make you a victim of identity theft or a scam.

So what should you do to protect your cellphone?

Recently, Senator Angus King who serves on the Senate Intelligence Committee disclosed a tip he learned from security experts that he uses to help keep his phone secure and it is pretty basic and easy to do, namely turn your phone off every now and then.  While one way that hackers are able to access your phone is through luring you into clicking on infected links in text messages and emails, sophisticated hackers will use zero-click exploits which don’t require you to do anything to enable the infection of your phone.  These hackers use in-memory payloads that don’t require you to click on anything to enable the malware to be downloaded.  Fortunately, such hacks don’t survive a rebooting of your device so while many people never turn off their phone, it is recommended that you turn off and restart your phone at least once a week as a security measure.

TIPS

The National Security Agency (NSA) has issued a list of best practices for security on your mobile device that includes many of the suggestions I have made to you over the years such as avoiding public Wi-Fi, installing security updates as soon as they become available, not clicking on unconfirmed links in text messages and not using public USB charging stations.  Click on this link for the full list. https://www.documentcloud.org/documents/21018353-nsa-mobile-device-best-practices

For those of you receiving the Scam of the day through an email, I just want to remind you that if you want to see the ever increasing list of Coronavirus scams go to the first page of the http://www.scamicide.com website and click on the tab at the top of the page that indicates “Coronavirus Scams.”  Scamicide was cited by the New York Times as one of three top sources for information about Coronavirus related scams.

If you are not a subscriber to Scamicide.com and would like to receive daily emails with the Scam of the day, all you need to do is to go to the bottom of the initial page of http://www.scamicide.com and click on the tab that states “Sign up for this blog.”

Scam of the day – August 7, 2021 – Sophisticated Car Wrap Scam

Reports have been resurfacing since the beginning of the year of increased instances of the car wrap scam which has been around for a few years.  Earlier this year, the Federal Trade Commission (FTC)  issued a warning about scammers posing as employees of Marlboro or Purell in emails and on social media seeking people to advertise their company through  car wraps. We have all seen car wraps, which are advertisements for a company wrapped around a car.  For someone looking for some money in return for very little effort, this may seem like a match made in heaven.  But if you are not careful, it could be a match made in scam hell. Recently I got a phony text message solicitation purportedly from Fiji water offering to pay me $500 in return for wrapping my car with Fiji advertising and a Scamicide reader sent me a copy of an email in which she was solicited to do a car wrap advertisement for Budweiser.  The email offered her $700 a week which is far in excess of what legitimate car wrap payments are.  The email also had a link to a very sophisticated website with information purporting to be from Budweiser about the car wrap program.  I have copied some of the information below, but have left out the extensive graphics which were quite excellent.  All in all, the website looked legitimate to the untrained eye, but is a scam.

Car wrapping is actually legitimate, which is part of the problem.  Scammers exploit legitimate advertising through car wraps by either putting an ad on the Internet or contacting you through a mass email or now text messages in which they seek people to have their cars used for advertising through this technique called shrink wrapping.  Unsuspecting victims respond to the advertisement and are sent a check for  more than the amount that the victim is to be paid for the service.  The victim is instructed to deposit the check in his or her bank account and wire the rest back to the company.  This is where the scam comes in.  The check that the scammer sends you is a counterfeit.  However, unfortunately, the money that you wire the scammer comes right out of your bank account and is impossible to retrieve.  Last summer, in Ohio Tizita Guffy became a victim of the car wrap scam when she responded to an advertisement that told her she would be paid $500 a week to drive her car with advertising for Crest toothpaste wrapped around it. She was sent a legitimate appearing check and told to wire $3,000 from the check to the company that would be putting the advertisement on the car and to keep the remainder of the check.  Ms. Guffy waited 24 hours for the check to clear and then wired the money as instructed.  The check sent to Ms. Guffy was, of course, counterfeit and the money she wired from her account was lost forever. This scam of sending you a check for more than what you are to be paid and having you wire the balance is the basis of many different scams.

Here is a copy of the Budweiser website sent to me by a Scamicide reader.

Welcome to Budweiser wrap Advert

You’ve probably seen several of these cars on the road before. If you are willing to drive a new vehicle with an advertisement on it to your job, the grocery store, school, etc., there are dozens of companies looking to work with you right now! Whether you are a 9 to 5 worker, a housewife, a student, etc. – This program is perfect for anyone who could benefit from driving a new car without having to worry about a car payment, or for people who want to earn some additional income driving their own car with an ad on it.

If you are selected​

The wrap is a non-damaging vinyl wrap that is digitally printed with the advertiser’s graphics and applied to the vehicle

you will receive a new car, wrapped in an attractive advertisement. Most free car programs usually last for two years at which point you can return the car or buy it (usually for a reasonable price).
If you already have a car, that you currently own you could get paid for displaying advertising on the side of your vehicle. We offer various remunerated programs. The remuneration is proportional to the area of the car covered by the advertising. In short, the bigger the wrap, the more you will get paid.
The windows are covered with a perforated material similar to a tint that is transparent from the inside and will not interfere with your vision. The display is completely street legal and is similar to the fully wrapped buses you may have already noticed driving in and around cities.

***IMPORTANT NOTICE***
As soon as you are shortlisted, your weekly payment in form of a bank check will be mailed out to you, the payment will include your weekly pay of $700 and an additional money which will be given to the detailer being payment for the installation of the decals on your vehicle.​​

We process payments every other Friday or Monday. Payments usually make it to your area via check on the following Tues/Weds/Thurs. It is very easy and simple and no application fees required to get started, advertisement Coordinator will send you a text message immediately you submit your information-

TIPS

While there are legitimate companies that pay for car wrapping. None of them will ever send you an unsolicited email offering to pay you a specific amount to have your car wrapped.  The legitimate car wrap advertising companies generally pay about $100 per month and they never ask you to pay for the car wrapping.  They tell you where to bring your car to have it wrapped and you don’t pay anything to the wrapper.  Legitimate car wrapping companies always ask for information about your car, how much you drive and where you drive. The FTC warns people about being particularly wary of car wrap opportunities that appear on social media and job boards. They are generally scams.

Always be wary if someone asks you to wire money to them as a part of a business transaction.  Scammers do this all the time because it is quick and impossible to stop.  In addition, even if you get what appears to be a certified check and wait a few days for the check to clear, you will still be out of luck because it takes weeks for a check to fully clear.  Banks are required by law to give you conditional credit after a few days, which means that ultimately when the check turns out to be counterfeit, the credit is removed from your account and if you have, in turn, wired funds from your account assuming the check was legitimate, you are out of luck and will have lost your own money.  A check sent to you by someone with whom you are doing business for whatever purpose that is more than the amount you are owed that comes with a request for you to send the overpayment amount back is always a scam.

For those of you receiving the Scam of the day through an email, I just want to remind you that if you want to see the ever increasing list of Coronavirus scams go to the first page of the http://www.scamicide.com website and click on the tab at the top of the page that indicates “Coronavirus Scams.”  Scamicide was recently cited by the New York Times as one of three top sources for information about Coronavirus related scams.

If you are not a subscriber to Scamicide.com and would like to receive daily emails with the Scam of the day, all you need to do is sign up for free using this link. https://scamicide.com/scam-of-the-day/

Scam of the day – August 6, 2021 – Securing Your Phone or Laptop in Public

With the Coroanvirus pandemic easing in much of the country, many people are  travelling this summer for their summer vacations. Many people take vacations to take a break from the responsibilities of work and running a household, however few of us seem to want to take a break from being connected to the world through our cellphones and that poses a particular threat to our security when we use public Wi-Fi in coffee shops, airports, hotels and other places while on vacation.  Whenever you use public Wi-Fi there are two problems.  First, you can’t be sure that you are actually using the public Wi-Fi and not a phony Wi-Fi easily set up by a hacker sitting near you who is stealing your information and second, someone may be able to hack into your device while you are on a legitimate public Wi-Fi.

TIPS

Whatever electronic device you are using to connect to a Wi-Fi network, whether it is a computer, laptop, tablet or cellphone. it should be equipped with up to date security software. Also use dual factor authentication whenever possible. Switch off your Wi-Fi and Bluetooth connections when you are not using them.  In addition, you should have encryption software so that your communications are encoded.  You also should go to your settings and turn off sharing.  In addition, you should make sure that your firewall is up to date and turned on.  Finally, and perhaps most importantly, you should consider using a Virtual Private Network (VPN) which enables you to send your communications through a separate and secure private network even while you are on a public network.  Here is a link to an article that lists  good VPNs you should consider.  https://www.cnet.com/tech/services-and-software/best-vpn/

For those interested, here is a link to a memorandum from the National Security Agency with detailed information about securing your wireless devices. https://media.defense.gov/2021/Jul/29/2002815141/-1/-1/0/CSI_SECURING_WIRELESS_DEVICES_IN_PUBLIC.PDF

For those of you receiving the Scam of the day through an email, I just want to remind you that if you want to see the ever increasing list of Coronavirus scams go to the first page of the http://www.scamicide.com website and click on the tab at the top of the page that indicates “Coronavirus Scams.”  Scamicide has been cited by the New York Times as one of three top sources for information about Coronavirus related scams.

If you are not a subscriber to Scamicide.com and would like to receive daily emails with the Scam of the day, all you need to do is sign up for free using this link. https://scamicide.com/scam-of-the-day/

Scam of the day – August 5, 2021 – Another Geek Squad Tech Support Scam

Geek Squad is a subsidiary of big box store chain Best Buy and it offers excellent tech support for electronic devices including televisions and computers.  They are a popular company used by many people including the Scamicide reader who forwarded the email copied below to us.  Lately,  I have been receiving a lot of Geek Squad related phishing emails sent to me by Scamicide readers.    It looks like a legitimate email from Geek Squad, however the grammar is poor where it reads, “Today Subscription Will Be Auto Renewed automatically..”.  The truth is that this particular email is a phishing email intended to lure someone into contacting the scammers where they will be lured into providing information that will lead to identity theft.

Dear Customer
Thank you for choosing Geek Squad Pc Support with us.  Today Subscription Will Be Auto Renewed automatically with 399.99 USD on the same account provided to us.
Details are giving below –
Personal Home Subscription
Product        :- Geek Squad PC Protection
Quantity        :- 1
Tenure          :- 3 Years
Payment Mode:- Auto Debit
Renewal Amount –  399.99 USD
This Email Confirms That You’ve Renewed Your 1 Year Subscription To Geek Squad For  399.99 USD On (7/27/2021)
To Cancel the Subscription You Can reach Us at +1 (800) 671, 8949.
Regards
Geek Squad
Billing Team.

TIPS

Never click on links or download attachments in emails or text messages unless you have absolutely confirmed that they are legitimate and don’t call companies at telephone numbers that appear in the email such as this one.  Instead, if the email appears to come from a legitimate company, you can call them at a telephone number you confirm is legitimate.  In the case of Geek Squad their customer service number is actually 800-433-5778.  Never call the number that appears in the email.  An immediate indication that this is not legitimate and is a phishing email is the fact that the email address from which it was sent has nothing to do with Geek Squad.   The email address appears to be that of some unfortunate person whose email account has been hacked, made a part of a botnet and used to send out spam and phishing emails such as this.  Additionally,  nowhere in the email does your name appear.  The salutation is “Dear Customer.”

The fact that the email carries the logo of Geek Squad is not an indication that it is legitimate as it is quite simple to counterfeit a legitimate logo to give the email the appearance of legitimacy.

For those of you receiving the Scam of the day through an email, I just want to remind you that if you want to see the ever increasing list of Coronavirus scams go to the first page of the http://www.scamicide.com website and click on the tab at the top of the page that indicates “Coronavirus Scams.”  Scamicide has been cited by the New York Times as one of three top sources for information about Coronavirus related scams.

If you are not a subscriber to Scamicide.com and would like to receive daily emails with the Scam of the day, all you need to do is sign up for free using this link. https://scamicide.com/scam-of-the-day/

Scam of the day – August 4, 2021 – QR Code Scams

Even if we everyone doesn’t use them, we are all pretty much familiar with QR Codes such as the one shown below.  The Quick Response (QR) code is a two dimensional barcode that can be scanned and read by your cellphone.  They have been around since 1994 and like a link that you click on,  they can take you to a website or some other source of information quickly and easily.  Advertisers were fond of QR codes because they were easier for consumers to scan then type in a long URL.  However, no good deed goes unpunished and scammers are always ready to turn anything into a scam so it is not surprising that QR codes have been used by scammers to perpetrate scams and QR code scams have increased dramatically during the pandemic.  Often the scams come in the form of phishing emails that instead of attempting to lure you into clicking on infected links, try to persuade you to scan the QR code which can result in your downloading malware on to your phone, such as ransomware or keystroke logging malware that can lead to your becoming a victim of identity theft.

Bitcoin addresses are also often sent through QR codes which is why they have been turning up in Bitcoin and other cryptocurrency scams.

QR Code Conquest Graphics

TIPS

Trust me, you can’t trust anyone.  Just as I am always telling you not to click on links in emails regardless of how legitimate the communication may appear unless you have absolutely confirmed that the email is legitimate, so should you not scan QR codes unless you have absolutely confirmed that it is legitimate for the same reason.  Downloading malware or being tricked by an apparently legitimate appearing website to provide personal information can lead easily to your becoming a scam victim or identity theft victim.

Fortunately, there are also apps such as the free Kaspersky QR code scanner app that will not only scan the QR code, but also let you know if it is legitimate and prevent downloading of malware from bogus QC codes.  Here is a link to Kaspersky’s QR code scanner.  https://www.kaspersky.com/qr-scanner

For those of you receiving the Scam of the day through an email, I just want to remind you that if you want to see the ever increasing list of Coronavirus scams go to the first page of the http://www.scamicide.com website and click on the tab at the top of the page that indicates “Coronavirus Scams.”  Scamicide has been cited by the New York Times as one of three top sources for information about Coronavirus related scams.

If you are not a subscriber to Scamicide.com and would like to receive daily emails with the Scam of the day, all you need to do is sign up for free using this link. https://scamicide.com/scam-of-the-day/

Scam of the day – August 3, 2021 – FTC Refunding 2.3 Million Dollars to Victims of Credit Card Debt Relief Scam

In 2019 I first told you that the Federal Trade Commission (FTC)  in conjunction with the Attorney General of Ohio had brought legal action against Educare Centre Services, Inc. and Tripletel, Inc alleging that these companies worked together to sell bogus credit card interest rate reduction services through telemarketing.  The defendants falsely promised their victims that they could significantly reduce the interest rate on their  victims’ credit cards and offered a 100% money back guarantee.  Not only did the victims of this scam not receive the promised rate reductions, but they also did not receive their money back when they requested refunds.  In fact, in most instances, complaining customers were threatened with lawsuits.  Now the defendants have settled the lawsuit and are refunding 2.3 million dollars to victims of the fraud.  While the settlement is a positive development, the FTC had previously alleged that the victims of the scam were swindled out of more than 11 million dollars.

TIPS

It is important to remember that the FTC’s Telemarketing Sales Rules specifically prohibit charging advance fees before providing any debt relief services.  Any company that requires an advance fee before they have completed their successful debt reduction services is breaking the law.  You also may want to consider avoiding scams like this by enrolling in the federal Do Not Call List so that if you are contacted by a telemarketer, you already know it would be someone who is knowingly breaking the law and cannot be trusted.  Registering for the Do Not Call List is easy and free.  Merely go to http://www.donotcall.gov to register your phone number.

If you need real credit counseling you can go to this section of the Department of Justice’s website where it lists agencies approved to assist consumers with debt problems. https://www.justice.gov/ust/list-credit-counseling-agencies-approved-pursuant-11-usc-111    You also may consider contacting companies that are affiliated with the National Foundation for Credit Counseling at this link https://www.nfcc.org/

For more information about this refund program go to the tab in the middle of the Scamicide home page entitled “FTC Scam Refunds.”  It is important to note that there is never a charge for obtaining a refund through the FTC or any of its refund administrators.  Anyone who asks for such a payment is just another scammer.

For those of you receiving the Scam of the day through an email, I just want to remind you that if you want to see the ever increasing list of Coronavirus scams go to the first page of the http://www.scamicide.com website and click on the tab at the top of the page that indicates “Coronavirus Scams.”  Scamicide was cited by the New York Times as one of three top sources for information about Coronavirus related scams.

If you are not a subscriber to Scamicide.com and would like to receive daily emails with the Scam of the day, all you need to do is to go to the bottom of the initial page of http://www.scamicide.com and type in your email address where it states “Sign up for this blog.”

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