According to the FTC, the company most impersonated by scammers with phishing emails containing fake bills or fake renewals is Geek Squad. Geek Squad is a subsidiary of big box store chain Best Buy and it offers excellent tech support for electronic devices including televisions and computers. Scammers have been sending phishing emails that appear to be Geek Squad invoices. Reproduced below is one of those imposter phishing emails presently circulating. It looked like a legitimate email from Geek Squad. This email is intended to get you to respond by calling the phone number contained in the email to dispute the bill. If you do call the number you will be prompted to provide personal information that would be used to make you a victim of identity theft.
Here is the email that is presently circulating:
Geek Squad |
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Invoice Date: Wednesday, September 16, 2026 |
Your membership benefits remain fully active |
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Hi Stevenjjweisman, |
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Thank you for being a valued customer. This message is an official notification regarding the scheduled renewal of your Geek Squad subscription. |
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The renewal details for your active account are outlined below: |
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Renewal Service Record |
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This transaction will be billed automatically to the primary payment method registered to your account. |
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Customer Support & Account Management |
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Acknowledged once more,, |
TIPS
Never click on links or download attachments in emails or text messages unless you have absolutely confirmed that they are legitimate and don’t call companies at telephone numbers that appear in the email such as this one. Instead, if the email appears to come from a legitimate company, you can call them at a telephone number you confirm is legitimate. In the case of Geek Squad their customer service number is actually 800-433-5778. The phone number in the email is not that of the Geek Squad and the area code is that of Hawaii. Never call the number that appears in these types of emails.
An indication that this is not legitimate and is a phishing email is the fact that nowhere in the email does your name appear nor did the email address of the sender have any relation to Geek Squad.
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