Scam of the day – March 1, 2026 – Conduent Data Breach: Safepay Ransomware Attack Exposes 25 Million Victims’ Sensitive Personal Information

by | Feb 28, 2026 | Scam of the day

Conduent Incorporated is a company with which you may not be familiar, but the company recently began notifying victims of a data breach it suffered at the hand of the ransomware gang Safepay in which personal information of more than 25 million people was compromised.  The compromised information was particularly sensitive, including name addresses, birth dates, Social Security numbers, medical information and health insurance details which can be used by scammers for identity theft, medical fraud and targeted scams. Conduent is a business process services and digital solution company that works with more than 600 government agencies, electronic toll systems and private companies including Blue Cross Blue Shield, Humana and Volvo Group North America.

Conduent is notifying victims by snail mail so if you do receive such a letter, it is legitimate.  Here is a link to the letter that includes an offer of free identity theft monitoring. chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.mass.gov/doc/2026-150-conduent-business-services-llc/download

TIPS

Victims of this data breach should  freeze their credit if they have not already done so.  Actually, freezing your credit is actually something everyone should do.  It is free and easy to do.  In addition, it protects you from someone using your identity to obtain loans or make large purchases even if they have your Social Security number.  If you have not already done so, put a credit freeze on your credit reports at all of the major credit reporting agencies.  Here are links to each of them with instructions about how to get a credit freeze:

Everyone also should monitor their credit reports regularly for indications of identity theft.  The three major credit reporting agencies now provide free weekly access to your credit reports so you can monitor your credit reports easily on your own.  Here is the only link to use to get your free credit reports.https://www.annualcreditreport.com/index.action
Some scammers have websites that appear to offer “free” credit reports, but if you read the fine print, you often may find that you have signed up for unnecessary services.
With data breaches so common, it is also important to limit the amount of personal information you provide any company to no more than what is absolutely necessary. Many companies ask for your Social Security number although they have no real need for that information.  Don’t provide it whenever you can.
Finally, be wary of anyone who calls you purporting to help you in regard to the data breach who  asks for personal information in regard to this data breach as that is a favorite tactic of hackers to lure you into providing additional personal information that can lead to your becoming a victim of identity theft.  Also, as always, never click on a link or download an attachment to an email or text message unless you have absolutely confirmed that it is legitimate and don’t provide personal information in response to an email, text message or phone call unless you have absolutely confirmed that the communication was legitimate.

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