Data breaches are a common occurrence which is disturbing because they can readily lead to your identity being stolen or you becoming a victim of a scam as the hackers leverage the data they steal to lure you into a scam. Recently the English speaking hacking group ShinyHunters successfully stole personal information including customer names, email addresses, phone numbers home addresses and account details for 14 million customers of Panera Bread. In the last year ShinyHunters hacked Google, Farmers Insurance, Allianz Life, Workday, Pandora, Cisco, Chanel, Dior, Louis Vuitton, Tiffany and Qantas. In the case of Panera Bread, the hackers got access to a Panera Bread database through social engineering in which they posed as an IT worker and lured Panera Bread employees into providing access credentials.
Companies must do a better job of protecting themselves from not just technologically sophisticated cyberattacks, but less sophisticated, but equally effective social engineering attacks where the cybercriminals use psychology to manipulate employees to giving them access to important data. Now there are two lawsuits related to the data breach filed against TransUnion seeking class action status. Both lawsuits allege negligence and failure to properly protect their data. I will keep you informed as to the status of both of those cases.
TIPS
While personal information of the kind compromised in this data breach does not pose the immediate threat of a compromised Social Security number, it does enable a cybercriminal to create more specifically targeted spear phishing attacks that appear legitimate.
Victims of this data breach should freeze their credit if they have not already done so. Actually, freezing your credit is actually something everyone should do. It is free and easy to do. In addition, it protects you from someone using your identity to obtain loans or make large purchases even if they have your Social Security number. If you have not already done so, put a credit freeze on your credit reports at all of the major credit reporting agencies. Here are links to each of them with instructions about how to get a credit freeze:
https://www.transunion.com/credit-freeze
https://www.experian.com/freeze/center.html
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