Amazon’s popularity has not escaped scammers who tie many scams to Amazon including the phishing email copied below that can lead to identity theft and the hacking of your Amazon account. I have warned you many times over the years about scammers who send various types of phishing emails which purport to be from Amazon attempting to lure you into either clicking on links which can download malware, such as ransomware or providing personal information that can be used to make you a victim of identity theft.
I recently received an Amazon phishing email that is copied below. The email below is typical of many of those presently circulating. The latest Amazon phishing scam starts with an email that appears to come from Amazon informing you that an unauthorized person had accessed your account and your account has consequently been deactivated until you provide information to verify the account. Obviously anyone receiving such an email would certainly be concerned and might be lured into clicking on the link provided in the email (which I have disarmed) to remedy the situation.
This particular phishing email is very sophisticated, having a legitimate appearing Amazon logo, however, it is very simple to counterfeit a legitimate appearing logo. Often a telltale sign that the email is a part of a scam is that the email address of the sender has absolutely nothing to do with Amazon and that was the situation in this case. The email address from which it was sent appears to be a part of a botnet of hacked email addresses used to send phishing emails. All legitimate Amazon emails end in amazon.com. In addition, if you hovered your mouse over the link provided you would see that where it would send you had no relation to Amazon. Additionally, the email is not addressed to me by name, but rather just my email address which is another indication that this is a scam.
Here is a copy of the email presently being circulated
| Dear xxxxxxxxxxxxxxcom,
We have detected unusual activity on your account. To protect your security, we have temporarily locked your account. Please verify your identity to regain access. Possible reasons:
Verify Now In order to maintain the safety of your account, your account will be on hold until you fulfill the required forms. If you don’t complete account recovery within 3 days, we will lock your Amazon account permanently. Regards,
Amazon Customer Service This is an automated email. Please do not reply to this email.
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| ©2025 Amazon.com, Inc. or its affiliates. Amazon and all related marks are trademarks of Amazon.com, 410 Terry Avenue N., Seattle, WA 98109. |
TIPS
While this is a very legitimate appearing email that uses the Amazon logo, it is clearly a scam. Never click on a link in an email or text message or provide personal information unless you have confirmed that the email or text message is legitimate. The telephone number to call if you suspect Amazon related fraud is 866-216-1075 or you can call their customer service number 888-280-4331 Never call telephone numbers that appear in phishing emails.
Also, because any of us can be scammed, it is a good idea to use dual factor authentication whenever possible to protect your various accounts so that even if someone actually had your password they would not be able to access your account. In order to set up dual factor authentication for your Amazon account use this link. https://www.amazon.com/gp/help/customer/display.html?nodeId=G3PWZPU52FKN7PW4
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