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Scam of the day – May 4, 2022 – PayPal Resolution Center Scam

by Steven Weisman, Esq. | May 3, 2022 | Scam of the day

PayPal is a popular payment service used successfully by many people particularly when making purchases through eBay. However, because it is so popular with the public, it is also popular with scammers who  over the years have created numerous PayPal based scams about which I have reported to you in the past.  Many of the scams in the past have been phony invoices that lure you into clicking on malware infected links or providing personal information that is used to make you a victim of identity theft.

Today’s Scam of the day is one that has been around since 2018, but is resurfacing, as many scams do.  It starts with a phony email purporting to be from PayPal that indicates that PayPal is investigating a payment reversal due to your receiving an unauthorized payment due to a transaction error.  You are directed in the email to click on a link to login and access your PayPal Resolution Center.  Don’t do it!  Clicking on the link will take you to a phony PayPal website that will lure you into providing your password and other personal information that will lead to identity theft.

TIPS

Fortunately, this particular scam is easy to avoid.  You should start out by being aware that this scam is active and remembering my motto of “trust me, you can’t trust anyone.”  The easy way to avoid this scam is to  never log into your PayPal account through a link in an email because to do so may merely take you to fake email account.  Access your PayPal account independently through your browser.

Legitimate emails from a company with which you do business would include the last four digits of your account and include your name rather than just your email address.  Often these emails have  neither.

Other telltale signs that this is a scam is that the email address of the sender has no relation to PayPal, but is merely the email address of someone whose email account was hacked and made a part of a botnet to send out these phishing emails.  Also, merely because the email may contain a PayPal logo does not mean that the email is legitimate.  It is easy to counterfeit a PayPal logo.

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