Geek Squad is a subsidiary of big box store chain Best Buy and it offers excellent tech support for electronic devices including televisions and computers.  They are a popular company used by many people. Lately,  scammers have been sending phishing emails that appear to be Geek Squad invoices. In February 12th’s Scam of the day I showed you one of those phishing emails that appeared quite convincing.   It looked like a legitimate email from Geek Squad, although the grammar was not particularly good which is one of many indications that it was a scam. These types of phishing emails are intended to lure you into contacting the scammers where you will be prompted to provide  information that will lead to your becoming a victim of identity theft.

A Scamicide reader recently forwarded to me a copy of a phishing email from G-Squad, but appears to have been intended to pose as Geek Squad.  The real G-Squad is a sports line that coordinates your watch and computer to measure your fitness.  The phishing email being sent purportedly from G-Squad is of pretty poor quality and is reproduced below.  I have crossed out the email address of the Scamicide reader contained in the phishing email

G-SQUAD
Your services has been renewed
This emails confirms the renewal of your services with G-Squad. We are glad to inform you that your plan with us has been renewed for $395.49. Please review the summary of your renewal:
Renewal ID
GEESQ-23-13604425
Renewal date
23-Feb-2022 09:15:55 EST
Registered Email – confirmed
xxxx@xxxx.
Description    Users    Qty    Amount
Geek Secure Premium
04    01    395.49 USD
Subtotal    395.49 USD
Total    395.49 USD
Payment    395.49 USD
Method used
Credit/Debit Card
Issues with this Email?
You have 24Hrs. from the date of the renewal to cancel your plan.
Help-Desk: +1 (808) 300-0118
Please do not reply to this email. To get in touch, reach Help-Desk.

TIPS

Never click on links or download attachments in emails or text messages unless you have absolutely confirmed that they are legitimate and don’t call companies at telephone numbers that appear in the email such as this one.  Instead, if the email appears to come from a legitimate company, you can call them at a telephone number you confirm is legitimate.  In the case of Geek Squad their customer service number is actually 800-433-5778.  The phone number in the email is not that of the Geek Squad and the area code is that of Hawaii.  Never call the number that appears in these types of emails.

An immediate indication that this is not legitimate and is a phishing email is the fact that the email address from which it was sent has nothing to do with Geek Squad.   The email address appears to be that of some unfortunate person whose email account has been hacked, made a part of a botnet and used to send out spam and phishing emails such as this.  Additionally,  nowhere in the email does your name appear.

Unlike the phishing email described in the Scam of the day for February 12th, this particular phishing email didn’t even carry the logo of Geek Squad although even it did, it would not be an indication that it is legitimate as it is quite simple to counterfeit a legitimate logo to give the email the appearance of legitimacy.

For those of you receiving the Scam of the day through an email, I just want to remind you that if you want to see the ever increasing list of Coronavirus scams go to the first page of the http://www.scamicide.com website and click on the tab at the top of the page that indicates “Coronavirus Scams.”  Scamicide has been cited by the New York Times as one of three top sources for information about Coronavirus related scams.

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