For a long time I have warned you that the popularity of Netflix makes it a preferred subject for phishing emails and phishing text messages, which are referred to as smishing.  Smishing is the name given to text messages that lure you into clicking on links or providing personal information in response to a text message from what appears to be a trusted source, such as a company with which you do business.  Smishing scams are increasing in frequency.  Earlier this year I told you about a smishing text message that appeared to come from Netflix and lured people into clicking on a link that took them to a phony, but legitimate appearing Netflix page that asked for your Netflix username, password and credit card number.  If you supplied this information, you became a victim of identity theft.

With the social isolation that has become the hallmark of the Coronavirus pandemic, many of us, myself included, have been watching a lot of Netflix programming and this has increased the motivation of scammers to set up many phony Netflix websites to which they lure people through emails and text messages to go to for a variety of  phony reasons, such as needing to update your information or confirm information.  Of course, the real purpose of these phony Netflix websites and the phishing emails and text messages sent to you to lure you into going to these phony Netflix websites is to trick you into providing your credit card information.

TIPS

As I always say, “trust me, you can’t trust anyone.”  You can never be truly sure when you receive an email seeking personal information such as your credit card number whether or not the email is a scam.  The risk of clicking on a link or providing the requested information is just too high. Instead, if you think that the email might be legitimate, you should contact the company at a telephone number that you know is legitimate and find out whether or not the email or text message was a scam.

As for Netflix in particular, it will never ask in an email or text message for any of your personal information so anytime you get an email or text message purportedly from Netflix asking for your credit card number, Social Security number or any other personal information, it is a scam.  Here is a link to Netflix’s security page for information about staying secure in regard to your Netflix account. https://help.netflix.com/en/node/13243

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