Since it began in 2003, the National Do Not Call list has grown to include more than 235 million phone numbers. When you register your phone number with the Do Not Call list it becomes illegal for telemarketers to contact you by phone. The Do Not Call list does not apply to charities so you still may be contacted by charities even if you have registered for the Do Not Call list. However, when you receive a call from someone purporting to be representing a charity, you can never be sure who is really calling so you should never give your credit card number to someone who calls you allegedly from a charity. If you are interested in donating to a particular charity, contact the charity directly to make your contribution.
If you are registered for the Do Not Call list and you do receive a call from a telemarketer, you can be confident that the call is a scam because no legitimate telemarketer would call you if you are enrolled in the Do Not Call list. It is also important to note that while telemarketing is not in and of itself illegal, telemarketing through robocalls is always illegal. Registering for the Do Not Call list will not stop robocalls. Illegal automated robocalls continue to be a major source of complaint for many people with the most common subjects of illegal robocalls being debt reduction, vacation and timeshares and warranty plans.
The FTC has now created an interactive public web page that provides a wealth of information about the Do Not Call Registry and robocalls. Included in the information on the new web page are the types of calls prompting the most complaints. Presently the most complained of calls relate to phony debt reduction schemes. Here is the link to the new web page. https://public.tableau.com/profile/federal.trade.commission?utm_source=govdelivery#!/vizhome/DoNotCallComplaints/Maps
Registering for the do not call list is easy and free. Merely go to http://www.donotcall.gov to register your phone number.
There are a number of other options for preventing robocalls including a number of apps that for free or a small fee will reduce and in some instances prevent robocalls.
Samsung’s SmartCall informs you if the call you are receiving is from a known robocaller. This feature is available with newer Samsung Galaxy phones. Here is a link to information about SmartCall and instructions as to how to activate this app.
Google also has a spam blocker that will warn you when you are receiving a robocall and your screen will turn red. Here is a link to information about the app and how to install it.
AT&T also offers free apps to block robocalls on iPhones and Android phones. Here is a link to information about these apps.
Verizon’s CallerName ID is a free service for iPhones and Android phones that will alert you to suspected robocallers. Here is a link to Verizon’s app.
T-Mobile offers a free scam blocker of known robocallers for Android phones which you can activate by merely dialing #662#
Sprint offers a paid service to protect your iPhone or Android phone from robocalls. For more information, use this link
For landlines as well as smartphones there are a number of apps such as Nomorobo, Truecaller, Hiya, RoboKiller and YouMail that offer robocall blocking for free or for small monthly charges. Here is a link to those apps. I have used Nomorobo for years and find it to be tremendously useful
Finally, you can just choose to ignore any calls that come from numbers you do not recognize. This is a good option. If they are legitimate calls, they will leave a message and you can call them back.
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