The Federal Trade Commission (FTC) has just announced that it is mailing refund checks to the victims of a tech support scam perpetrated by scammers using the names Repair All PC, Pro PC Repaid, I Fix PC, WebTech World, Online Assist, Datadeck and Techers247.  The funds for this refund are derived from a settlement between the Federal Trade Commission (FTC) the State of Ohio and the defendants who used phony pop up warnings that appeared to come from legitimate tech companies.  These phony warnings lured victims into calling a toll free number where the victims were talked into permitting remote access to perform phony diagnostic tests that told people that their computers were infected and they had to pay for unnecessary tech repair services. For more information about this refund program, click on the FTC Scam Refunds tab in the middle of the first page of www.scamicide.com.

TIPS
If you did business with any of these companies you may be eligible for a refund. It is important to note that you do not have to pay any administrative fee to claim your refund if you are eligible for a refund. Anyone asking for such a fee is just another scammer. Whenever you get a pop-up, email, or text message that appears to tell you that you have a security problem with your computer, you should never click on any links contained in the message or call the telephone number provided. If your screen becomes frozen, all you need to do is just turn off your computer and restart it. If you are concerned that you may be experiencing a real security problem you can contact tech support at Apple or Microsoft directly by phone or by email using the phone number and email addresses you find on their respective websites.

Providing remote access to anyone to your computer can lead to a myriad of problems including identity theft and the downloading of ransomware.  Neither Apple nor Microsoft or any of the other tech companies ever provide notices of security problems that contain telephone numbers for you to call to fix the problem.

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