Florida law enforcement authorities are warning people about a scam recently being perpetrated on unwary victims which starts with the victim receiving a phone call, purportedly from their bank, informing them that there is a problem with their debit card and that a new debit card with a chip will be issued by the bank to replace the former debit card. Here, however, is where the scam becomes particularly brazen. The scammers then actually go to the house of the victim to pick up his or her present debit card. The new chip enabled debit card is promised by the scammer to be sent in the mail shortly. Unsuspecting victims are turning over their debit cards and their PINs to the scammers who have been using them to steal cash from ATMs and make purchases at retail stores.
This scam starts with a phone call and it is always important to remember that whenever you receive a phone call, you cannot be sure who is really calling you even if your Caller ID says the call is coming from your bank or some other legitimate source. Caller ID can be tricked by a technique called “spoofing” to make a scammers call appear to be legitimate. For this reason, you should never provide personal information over the phone to someone that you have not called unless you have absolutely confirmed that the call is legitimate.
As for this particular scam, no bank is going to send someone to your home to retrieve your debit card. If you needed to confirm this fact, all you have to do is call the customer service number on the back of your debit card to find out that this is a scam.