It is relatively easy to make an email appear to come from a legitimate company, copying their logo and other material that will make an email from a scammer/identity thief appear to come from the legitimate company. Phony emails purporting to be from companies such as UPS, the United States Postal Service, FedEx and Western Union have been a standard way that identity thieves and scammers lure people into clicking on a link in the email and downloading a keystroke logging malware program that will steal all of the information from your computer including passwords, credit card numbers and more that will be used to make you a victim of identity theft. The latest version of this scam is one that purports to come from the legitimate company eFax, but in fact is from a scammer who copies an eFax communication.
TIPS
Never click on links that you are not sure are in legitimate emails. If in doubt, call the company to confirm whether or not the email is legitimate. Many of these emails are addressed not to you by name but rather to “Dear Customer,” which is an indication that it is not legitimate. You can also pass your mouse over the link to see where it is sending you, but even then the URL that it shows may have been spoofed or copied from one that appears to be legitimate. It is also important to keep your computer security software up to date. The present eFax phony email is coming from Australia, which is not where eFax is located.