The VacationLand Federal Credit Union in Ohio is warning people about scammers posing as the bank calling and texting people, telling their targeted victims that there have been suspicious charges made to their account and when the targeted victim says that they did not make the charge, the scammer offers help resolving the problem. In a relatively new development in this type of scam, the scammers tell the targeted victim that it is suspected that the bank’s branches have been compromised by a rogue employee and therefore the targeted victim should not go to the bank to deal with the situation, but rather should download an app they provide or give the scammer account number information, password information, passwords or the answer to the targeted victim’s online banking security question.
TIPS
While VacationLand Federal Credit Union is now issuing a warning, they are not the only bank reporting this type of scam. Whenever you get a call, email or text message, you can never be sure who is actually contacting you. Through the technique of spoofing, the scammer can make it appear as if the call or text is coming from your bank and emails can also appear to come from legitimate email addresses. No bank will contact you and ask for your password, security question answer or other personal information. If you have any concerns that such a communication may be legitimate, you should contact your bank at a phone number that you know is legitimate and not one furnished by the scammer.
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