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Scam of the day – September 9, 2026 – Disney Email Scam

The popularity of Disney makes it a preferred subject for phishing emails sent to people appearing to come from Disney in which you are told you need to update your credit card information or asking for other personal information.  Reproduced below is a copy of an email recently received by a Scamicide reader.  The email may look legitimate, but it is important to note that nowhere does your name or account number appear and it is sent from an email address that has nothing to do with Disney.   The Disney logo appeared at the top of the email although not reproduced below, but it is easy to counterfeit the Disney logo and make the email appear to be legitimate when it is not.

Two things can happen if you click on the links in the email.  Either you will be directed to a phony but legitimate looking website where you will be prompted to input your credit card information and thereby turn it over to an identity thief or, even worse, merely by clicking on the link, you will download keystroke logging malware that can steal all of the information from your computer and use it to make you a victim of identity theft.  I have removed the links in the email below.  I have disarmed the “Correct Billing Details” link in the email copied below.  I also removed the email address of the Scamicide reader who was sent this email.

 

Account On Hold
We noticed a some problem with your account.
Please update your billing profile to continue our service.
Correct Billing Details.
We are always here to help. For any questions, please visit our Help Center for more information.
More convenience. More Joy.
The Walt Disney Family of Companies, such as Disney+, ESPN, Walt Disney World, and more .

This email was sent to: ********@hotmail.com . Please do not reply to this email as this address is not monitored.

© 2026 Disney and its related entities. All Rights Reserved.

Disney Streaming Services, LLC, 1211 Avenue of Americas, New York, NY 10036

TIPS

As I always say, “trust me, you can’t trust anyone.”  You can never be truly sure when you receive an email seeking personal information such as your credit card number whether or not the email is a scam.  The risk of clicking on a link or providing the requested information is just too high. Instead, if you think that the email might be legitimate, you should contact the company at a telephone number or email address that you know is legitimate and find out whether or not the email was a scam.

The biggest red flag that this is a scam is that the email address from which it was sent has nothing to do with Disney.

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