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Scam of the day – September 25, 2024 – Netflix Phishing Scam

The popularity of Netflix makes it a preferred subject for phishing emails sent to people appearing to come from Netflix in which you are told you need to update your credit card information or asking for other personal information.  Reproduced below is a copy of an email I recently received.  The email may look legitimate, but it is important to note that nowhere does your name or account number appear and it is sent from an email address that has nothing to do with Netflix.   The Netflix logo appears on the email, but it is easy to counterfeit the Netflix logo and make the email appear to be legitimate when it is not.  Making the scam even more laughable is that the subject line in the email read “Subcription.”   Apparently the scammer is either a very bad speller or bad editor.

Two things can happen if you click on the links in the email.  Either you will be directed to a phony but legitimate looking website where you will be prompted to input your credit card information and thereby turn it over to an identity thief or, even worse, merely by clicking on the link, you will download keystroke logging malware that can steal all of the information from your computer and use it to make you a victim of identity theft.  I have removed the links in the email below.

NETFLIX

Please update your payment details

Hello,

We’re having some problems with your current billing information. We will try again, but at the same time you may want to update your payment details as soon as possible

UPDATE ACCOUNT NOW

 

TIPS

As I always say, “trust me, you can’t trust anyone.”  You can never be truly sure when you receive an email seeking personal information such as your credit card number whether or not the email is a scam.  The risk of clicking on a link or providing the requested information is just too high. Instead, if you think that the email might be legitimate, you should contact the company at a telephone number or email address that you know is legitimate and find out whether or not the email was a scam.  In the case of Netflix you can go to their help center using this link https://help.netflix.com/en/

Another indication that this is a scam phishing email is that the email address from which it was sent has nothing to do with Netflix.  Also, if you hover your mouse over the “UPDATE ACCOUNT NOW” you will see that it would take you to a site that has nothing to do with Netflix

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