Scam of the day – February 16, 2016 – Bank vishing scam

Vinton County National Bank in Ohio is warning its customers of a vishing scam presently being done in Ohio although everyone, regardless of where you live should be aware that this type of scam is also turning up throughout the country.  Vishing is a combination of the word “voice” and the word “phishing” and it refers to phishing scams done over the phone.  In this particular instance, people are receiving telephone calls purportedly from their bank telling them that there has been a security problem with their debit card and their account has been frozen.  They are then directed to a phony security department that persuades the intended victim to provide personal information about their bank account in an effort to resolve the problem.  Unfortunately, if the person called falls for the scam and provides personal information, he or she ends up becoming a victim of identity theft.

TIPS

Although in the case of the Ohio vishing calls, Caller ID indicates that the calls have not originated with the bank, more sophisticated scammers are able to trick Caller ID into indicating that the call indeed is coming from your bank through a technique called “spoofing” so you cannot trust your Caller ID to screen legitimate calls from those scammers.  No bank will ever ask for your personal information by phone, email or text message so the easy way to avoid becoming a victim of vishing is to just refrain from ever giving personal information to someone who contacts you by phone, email or text message requesting personal information.  If you think that the communication might be legitimate, merely hang up and contact the bank at a telephone number you know is accurate.

What is Vishing?

Vishing is a scam that takes advantage of Voice over Internet Protocol technology that permits you to make telephone calls through your computer instead of through a regular phone line.  When you use your computer to make a telephone call, your voice is converted into a digital signal that is transmitted over the Internet and then is converted to a regular telephone signal when it reaches the regular telephone you are calling.

Vishing occurs when a recorded phone message is sent by computers using Voice over Internet Protocol technology.  Often the message appears to be from your bank or credit card company informing you that the security of your account has been compromised and that you must provide confirming personal information to keep your account active.

TIP

You will never receive a prerecorded message concerning the security of your account.  If you have any questions about your account’s security, call your bank or credit card company directly at a telephone number you know to be accurate.