Scam of the day – October 13, 2016 – Vera Bradley stores hacked

Luggage and handbag manufacturer, Vera Bradley announced yesterday that its retail stores suffered a data breach in which credit card numbers, customer names, card expiration dates and verification codes for customers who used credit and debit cards at its stores between July 25th and September 23rd were stolen by criminals who hacked into the company’s payment processing equipment.  Vera Bradley was notified of the data breach by law enforcement on September 15th.  Generally, breaches like this are discovered when a pattern for stolen credit cards being sold on the Dark Web where criminals buy and sell stolen credit cards indicates a common source or when the card issuing banks notice a pattern of fraudulent use traceable back to a single common denominator, namely the victims all shopped at a particular store.  Vera Bradley could have avoided this data breach had it switched over to EMV chip cards instead of continuing to use the old-style magnetic strip credit cards which are so much more susceptible to theft through data breaches.

Unlike most companies that suffer such data breaches, Vera Bradley is not offering free credit monitoring at this time.

TIPS

If you were a customer at a Vera Bradley store between July 25th and September 23rd, you should go online right away to monitor use of your credit card or debit card.  It is a good policy not to use your debit card for retail purchases because you have less protection under the law for unauthorized use.  Further, even if you report fraudulent use of your debit card immediately to your bank, your bank account to which the card is tied will be frozen and inaccessible to you while the bank investigates the matter.  Use your EMV chip card whenever possible and even if you were not a shopper at Vera Bradley, you should regularly monitor your credit card statement online so that you can discover any fraudulent use early.  Finally, be wary of any emails or text messages you may get that appear to be from Vera Bradley that require you to provide personal information.  Scammers often take advantage of data breaches such as this to send phishing emails to lure people into providing personal information they can use to make you a victim of identity theft.

For more information about Vera Bradley, you can go directly to its website at http://www.verabradley.com/