What is Smishing?

Smishing is similar to phishing on your computer, but this time the scammers message comes as a text message on your cell phone.  Often it comes purportedly from your bank telling you that your account has been frozen and then asks you to provide personal information or your account will be frozen.  Smishing is also used by scammers, particularly during the holidays to appear to provide free coupons or free coupons.

TIP

Never respond to a smishing message.  By so doing you only succeed in telling the scammer that you are out there.  Never provide personal information in response to a text message from anyone.  If you believe the message may be legitimate, contact the entity at a telephone number or website that you know is accurate.  Don’t download coupons from emails or text messages.  Again, if you think it may be legitimate, go to the website of the company that you know is legitimate and download the coupons there.

What is Vishing?

Vishing is a scam that takes advantage of Voice over Internet Protocol technology that permits you to make telephone calls through your computer instead of through a regular phone line.  When you use your computer to make a telephone call, your voice is converted into a digital signal that is transmitted over the Internet and then is converted to a regular telephone signal when it reaches the regular telephone you are calling.

Vishing occurs when a recorded phone message is sent by computers using Voice over Internet Protocol technology.  Often the message appears to be from your bank or credit card company informing you that the security of your account has been compromised and that you must provide confirming personal information to keep your account active.

TIP

You will never receive a prerecorded message concerning the security of your account.  If you have any questions about your account’s security, call your bank or credit card company directly at a telephone number you know to be accurate.