A group of defendants including Steven D. Short and his wife Karissa L. Dyer have settled Federal Trade Commission (FTC) charges that they operated a scam debt relief business. Under the terms of the settlement the defendants are barred from conducting debt relief services in the future and must also surrender assets frozen by the court while the charges were pending. The scam originated with a phone call to victims in which the defendants identified themselves as “card services,” “credit services” or “card member services.” They represented that they were doing business with the victims’ credit card companies and promised the victims that they would reduce the victims’ credit card interest rates and reduce the amount that they owed within 90 days for a fee of between $500 and $1,500. In addition, they promised a full money back guarantee if there were not successful. Unfortunately, it was all a scam and no one got anything in return for the money they paid to the scammers nor did anyone receive a refund. The scammers managed to steal more than 12 millions through this scam.
You should never give personal information such as credit card numbers or Social Security numbers to someone who calls you on the phone because you can never be sure who is really on the other end of the line. Even if your caller ID indicates the call is from a legitimate source, your Caller ID can be manipulated through a technique called spoofing to make it appear that the call is legitimate when it is not.
While there are some companies that provide debt relief services for a fee, the law requires that you not be required to pay any fee before your credit card rate is reduced or your debt lowered. Some of the legitimate debt relief companies may require you to deposit money into a special bank account to be administered by an independent third party who will charge you a reasonable fee for paying funds from your account to your creditors and the debt settlement company after settlements have been reached. Generally, you are better working directly with your credit card company to restructure your debt or using the services of the legitimate American Consumer Credit Counseling, a non-profit corporation that can help you with debt relief.