Years ago there was a famous movie entitled “The Postman Always Rings Twice.” However, today it is not your postal carrier contacting you twice, it often is the person that scammed you or someone who got your name from a scammer. The Federal Trade Commission (FTC) just issued a warning about this particular scam, sometimes called “reloading,” about which I warned you four years ago. Scammers often compile lists of their victims with information including their names, addresses and contact information. They sell this information to other scammers who contact the victims and tell them that they are with a consumer group or government agency and that they are available to help the victim regain the money lost to the previous scam. The new scammer then asks for processing fees or other personal information, such as a Social Security number in order to proceed with the recovery effort. Of course, the recovery effort never occurs. In fact, the victim is merely victimized again, either by paying for services the victim never receives or by giving away personal information that leads to identity theft.
Government agencies and consumer agencies do not generally contact you about recovering money you have lost to a scam and they never ask for upfront fees for their services or your Social Security number. If you want to get help from the FTC or some other agency in regard to being victimized by a scam, it is up to you to contact them. Only the scammers know you have been scammed so if you are contacted by someone seeking to help you, just say no and never give your personal information to anyone whom you have not contacted unless you are absolutely sure that they are legitimate and need the information.