Today’s scam of the day is an update of the Scam of the day from April 28th when I first wrote about the data breach at Chipotle Mexican Grill. After a series of food safety problems in 2015, the Chipotle Mexican Grill restaurant chain had recently regained sales, but that could change with the announcement by the company that it had suffered a data breach affecting most of its 2,550 restaurants between March 24th and April 18th. Following an all too predictable pattern, the data breach came about as a result of malware that stole credit card and debit card information from Chipotle’s card processors. This in great part is due to the fact that Chipotle has still not updated its credit card processing equipment to handle the more secure chip credit cards as required by industry regulations.
Here is a link to Chipotle’s updated official announcement about the data breach which, if you ate at a Chipotle’s restaurant during the relevant period, also provides a link to inform you if the particular restaurant you went to is affected by the data breach. https://www.chipotle.com/security
As consumers the best thing you can do is to use your EMV chip card whenever possible. Unfortunately, Chipotle is just one of many retail establishments that still have not updated their credit card and debit card processing equipment to use EMV chip cards. For further personal protection, don’t use your debit card for retail purchases because the protection from liability that you get regarding fraudulent use of a debit card is not as strong as the liability protection you get when using a credit card. In addition, even if you report fraudulent use of your debit card immediately to your bank, your bank account to which the card is tied will be frozen and inaccessible to you while the bank investigates the matter.
If you were a customer of Chipotle’s during the affected period, it is a good idea to carefully monitor the charges on your credit card for indications of fraudulent use.