Scam of the day – May 31, 2014 – AOL customer support scam

Millions of people still use AOL and so scammers and identity thieves will often send out phishing emails that appear to come from AOL, such as the one reproduced below.  The logo and format of this particular email that is presently circulating is a good counterfeit, however, the repeated faulty grammar is a strong indication that this is a scam.  Like many similar scams, this one works by luring you into clicking on a link in the email in order to resolve an emergency.  However, if you click on the link, one of two things will happen.  You either will be prompted to provide information that will be used to make you a victim of identity theft or by clicking on the link you will unwittingly download a keystroke logging malware program that will steal all of the information from your computer and use it to make you a victim of identity theft.  This particular email appears to be signed by Bud Rosenthal, who actually is an AOL officer, however, the email address from which it is sent is that of a student at a university whose email has been hijacked and made a part of a botnet of zombie computers used to send out the scam emails.  Here is how the email appears.  DO NOT CLICK ON THE LINK:

 

 

AOL
Due to the recent signed in of your Account from an unknown location, you are advice toClick here to confirm the validity of your  AOL® Online Account.Thanks once again for choosing our service.

Bud Rosenthal
Bud Rosenthal, AOL Membership Group CEO

Privacy Policy | Customer Support
©2014 AOL, Inc. All Rights Reserved.

 TIPS

There are numerous reasons not to trust this email.  The email address from which it was sent has no relation to AOL.  It is not addressed to you personally.  It contains faulty grammar.  It is an obvious phishing email and its only purpose is to lure you into either providing personal information or downloading malware.  As I have warned you many times, never click on links or download attachments unless you are absolutely sure that the email is legitimate.  In this case, if you even had a slight thought that it might be legitimate, all you would have to do is to call the real AOL to learn that this was a phishing scam.