Many people use AT&T for their phone service so when identity thieves indiscriminately call people and tell them that for merely completing a survey on AT&T’s website, sums of money ranging from $100 to $350, depending upon the particular scammer calling, would be credited to the person’s AT&T account, the identity thieves stand a good chance of finding AT&T customers among their calls. The websites to which the potential victim is directed are, of course, phony. This type of scam where you are directed to a phony website is called phishing. When you go to the phony website, many of which have names that appear to resemble that of the real AT&T website, such as att620.com or goatt320.com, you will be directed to provide personal information, which will then be used to make you a victim of identity theft. Alternatively you may be prompted to click on links that will download keystroke logging malware on your phone, which will gather information from your smartphone and use it to make you a victim of identity theft.
Never provide information to anyone over the phone or in response to a text message or email that you have not contacted because you can never be certain that they are who they purport to be. Never click on links that purport to take you to a website because when you click on the link, you may be downloading keystroke logging malware or other malware. Instead, if you believe that the initial communication has a chance of being legitimate, merely contact by phone or online the company at an email address, phone number or website that you know is legitimate. In the case of this particular scam, a quick call to AT&T would let you know that this is a scam call to avoid.