The Federal Trade Commission (FTC) has recently settled charges brought against a company that did business as Advanced Tech Support and Inbound Call Experts. This company used online ads to lure its victims into calling Advanced Tech Support where through misleading, high pressure sales tactics their victims were tricked into believing their computers were infected with malware and convinced to buy unnecessary technical support services.
As a part of the settlement with the FTC, the company will be paying ten million dollars to the FTC to be refunded to victimized consumers. The FTC will be sending emails to the victims from the address firstname.lastname@example.org and will provide a claim number and a PIN for victims of the scam to use to get their refund. However, you also can apply directly for your refund as indicated below.
If you did business with Advanced Tech Support or Inbound Call Experts between April 2012 and November 2014, you may be eligible for a refund. For more information or to apply for your refund go to the top of the first page of Scamicide to the section entitled “FTC Claim Refunds” and click on the Advanced Tech Support Refund. You must file your claim prior to October 27, 2017 to be eligible for the refund.