Scam of the day – May 13, 2015 – What to do if your email is hacked

Yesterday I told you about a scam which starts when you receive an email that appears to come from one of your friends, but in actuality is coming from a scammer who has hacked into your friend’s email account is sending out messages that appear to come from your friend touting a product.  We have all received these emails and hopefully, you just immediately delete them after informing your friend that his or her email account has been hacked and scam emails are being sent to everyone on his or her email address list.

But what do you do if you are the person whose email has been hacked?

TIPS

1. Change your password on your email account. If you use the same password for other accounts, you should change those as well.
2. Change your security question. I often suggest that people use a nonsensical security question because the information could not be guessed or gathered online. For instance, you may want the question to be “What is your favorite color?” with the answer being “seven.”
3. Report the hacking to your email provider.
4. Contact the people on your email list and tell them you have been hacked and not to click on links in emails that appear to come from you. 5.  Scan your computer thoroughly with an up to date anti-virus and anti-malware program. This is important because the hacker may have tried to install a keystroke logging malware program that can steal all of the information from your computer.
6. Review the settings on your email, particularly make sure that your email is not being forwarded somewhere.
7. Get a free copy of your credit report. You can get your free credit reports from www.annualcreditreport.com. Some other sites promise free credit reports, but sign you up for other services that you probably don’t want or need.
7. Consider putting a credit freeze on your credit report. You can find information about credit freezes here on Scamicide.com

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