What is Vishing?

Vishing is a scam that takes advantage of Voice over Internet Protocol technology that permits you to make telephone calls through your computer instead of through a regular phone line.  When you use your computer to make a telephone call, your voice is converted into a digital signal that is transmitted over the Internet and then is converted to a regular telephone signal when it reaches the regular telephone you are calling.

Vishing occurs when a recorded phone message is sent by computers using Voice over Internet Protocol technology.  Often the message appears to be from your bank or credit card company informing you that the security of your account has been compromised and that you must provide confirming personal information to keep your account active.

TIP

You will never receive a prerecorded message concerning the security of your account.  If you have any questions about your account’s security, call your bank or credit card company directly at a telephone number you know to be accurate.