Scammers are always taking advantage of travelers and staying at a hotel carries many opportunities for scam artists to separate you from your money, starting when you check in and provide the clerk with your credit card. Watch you card carefully throughout the initial check in process to make sure that the clerk does not run your card through a small device called a skimmer that can take all of the information from your card and enable the scammer to use your credit card without having the actual card in hand. Make sure that the card does not leave your sight and that the only swipe of it done is through the hotel’s terminal.
Another scam that occurs in hotels happens when you receive a call from the front desk telling you that there was a problem with the credit card that you used when checking in. The front desk clerk will tell you that you need to verify the information from the card over the phone.
The call from the clerk is a scam and it is not from the clerk. If you have any doubt, call the manager directly at a number that you know is accurate.